| SERVICE LEVEL | DESCRIPTION | TURN AROUND TIME |
| ECONOMY | Drives are queued for recovery and examined in the order that they are received. Evaluations are normally completed within 3 - 5 Business days depending upon the workload and severity of damage to the hard drive. | 11 - 20 Business Days |
| STANDARD | Drives are queued for recovery and examined in the order that they are received. Evaluations are normally completed within 1 - 2 Business Days depending upon the workload and severity of damage to the hard drive. |
7 - 10 Business Days |
| EXPEDITED | Drives are queued for recovery and a dedicated data recovery team will begin the evaluation process within 4 hours of receipt. Working during normal business hours, this team will be assigned to your project until completed. | 2 - 7 Business Days |
To discuss Emergency services with a Data Recovery Group Specialist, please call (888) 462-3299.